The second-hand marketplace Members Share Anger Regarding Size Modifications
Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
The popular resale platform has updated its measurement guidelines for women's and children's garments but did not contact all shoppers about the modification.
Social Media Backlash
Many shoppers and sellers are posting online saying Vinted listings now show a modified sizing category than originally posted because of the remapping.
The company said the new system was more in line with other platforms.
They have suggested members to check their listings and update the measurements by hand where appropriate, resulting in member annoyance.
Size Classification Changes
Before the change, the measurements included one number and one letter, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size was previously a 12 but now shows as UK 16-18.
User Experiences
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, said garments she listed featuring size 14 markings were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Necessary Adjustments
A different user, from Derby, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she said.
Marketplace Information
The app has more than 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: last year, the platform withdrew an update concerning shipment methods following member complaints.
